Now accepting orders until November 26th! FREE delivery to your fire station.

Privacy Policy

Introduction

This Privacy Policy describes how Neil Lippert collects, uses, and protects your personal information when you use the MF gear website. We are committed to protecting your privacy and ensuring the security of your personal data.

Information We Collect

Personal Information

  • Name and contact information
  • Email address
  • Shipping and billing addresses
  • Payment information (processed securely through third-party providers)
  • Order history and preferences

Automatically Collected Information

  • Device and browser information
  • IP address and location data
  • Usage patterns and site navigation
  • Cookies and similar tracking technologies

How We Use Your Information

Service Provision

  • Process and fulfill your orders
  • Manage your account
  • Provide customer support
  • Send order confirmations and updates

Platform Improvement

  • Analyze usage patterns
  • Improve website functionality
  • Personalize your experience
  • Develop new features

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers (payment processors, shipping companies, IT services)
  • Legal authorities when required by law

Data Security

Security Measures

We implement industry-standard security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure payment processing through certified providers
  • Regular security audits and updates
  • Data backup and recovery procedures

Important: While we strive to protect your information, no method of transmission over the internet is 100% secure. Please notify us immediately if you suspect any unauthorized access.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze site usage.

Essential Cookies

Required for basic site functionality and security

Functional Cookies

Remember your preferences and settings

Analytics Cookies

Help us understand how you use the site

Your Rights and Choices

You have certain rights regarding your personal information:

Access

View the personal information we have about you

Correction

Update or correct inaccurate information

Portability

Request a copy of your data in a portable format

Opt-out

Unsubscribe from marketing communications

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

Retention Periods

  • Account information: While your account is active + 7 years
  • Order history: 7 years for business and tax purposes
  • Support communications: 3 years
  • Analytics data: 2 years (anonymized)

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Stay Informed: We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: